Professional Zone

Services to children who run away or go missing

Coram Voice believes that children’s safety and well-being is best promoted by ensuring their voices are heard. Coram Voice recognises the importance of providing a high quality Return Interviews for Missing Children service as we feel this helps achieve the goal of making children safer.

We have developed our service to be fully aligned to the national guidance provided by the DfE’s Statutory guidance on children who run away or go missing from home or care and also work with commissioning partners to ensure our services meet local protocols and needs. We have successfully delivered Missing Children Return Interviews for Swindon Council and routinely provide support to children who have run away though our national advocacy helpline, community advocacy and outreach work with homeless children.

Our expert Independent People will meet with all children referred within agreed timescales and at a location they feel safe in – either at home or a suitable alternative venue.  We will support the child to identify the factors that led to them running away. Through building a rapport with the child and asking open questions we will work with them sensitively to help them feel safe, understand the risks and issues faced while they run away and the options they have to prevent them running away again. 

We will also ensure the child knows how they can keep themselves safe; for example by contacting the police, ChildLine, or the Coram Voice Helpline.  All this information is documented on an approved interview questionnaire with the child. 

Where the child may need additional or ongoing support we will ensure that this is passed on to the relevant Children’s Services team; this could include a referral to advocacy or the independent visitor service.

How to get in contact

If you would like more information or to commission our services please contact our Head Office on 020 7833 5792 or