Young People's Zone

Stage 2 complaint

Letter of complaint – Stage 2

To start to write your request for a Stage 2 complaint investigation, please fill in your details and the details of the person you are sending your complaint to in the form below. To find the details of your local complaints manager, please click here.

Your details
Complaints Team
This is the person/organisation that will be receiving your complaint. If you don't know the name, you can leave it as "Complaints Manager".

Letter Preview

Dear Complaints Manager

Thank you for your response to the Stage 1 complaint I sent to you on (DATE).

Why I am unhappy with the stage 1 response

I was unhappy with...

Your response was...

I do not feel I have been listened to. Please can you let me know that you have decided to listen to my wishes and feelings as it says in Section 17 of the Children’s Act.

What I would like to happen

I look forward to hearing from you confirming receipt of this letter and confirm what action you will be taking next.

Please reply to me by (e.g. email, address phone No, request for a meeting).

Yours sincerely,
Your name