How can I get an Advocate?

If you want an Advocate, contact Coram Voice’s free Always Heard Helpline.

Our helpline is staffed by Always Heard Advocates, who are here to help with anything you need.

Contact our helpline if you:

  • Are in care, leaving care or need help from Children’s Services.
  • Want to know about your rights.
  • Are not getting the support you need from your social worker.
  • Just want some help, or to be listened to.


You can contact the helpline in a number of ways.

Freephone: 0808 800 5792

This number is free to phone and does not show up on telephone bills.  

WhatsApp: +44 (0)7758 670369 

If you are aged 16 or over, add us to your contacts and send us a message free with WiFi.

Text:  07758 670369 

Just send a text to this number and ask for someone to call you back. Texts to this number are at your standard rate for sending texts (8p-12p). Calls to this number cannot be answered.


Standard Opening Hours

Our Advocates are there to answer your call from Monday to Friday 9.30am–6pm and Saturday 10am–4pm

If you want to speak to someone outside these times and your call is urgent, phone and leave a message and someone will phone you back. We’ll always try to help you straight away and always get back to you within 24 hours.

Non-English speakers        

If English is not your first language, our Advocate will get an interpreter to join your call.

Find out more about Always Heard in:

Albanian – Shqip
Amharic – አማርኛ
Arabic- عربي
Dari – درى
Farsi – فارسی
French – Français
Oromo (Afaan Oromoo / Oromiffa)
Pashto – تیګرینا
Sorani – سۆرانی
Tigrinya – ቲግሪንያ
Urdu – اردو
Vietnamese – Tiếng Việt

More information

You can find out more about the wider work of our Always Heard service.